Frequently Asked Questions
Everything you need to know about our premium skins and protective cases.
What is the difference between a skin and a case?
A skin is a thin, adhesive vinyl wrap that protects your device from scratches and adds style without adding bulk. A case is a hard or soft shell that snaps onto your device for impact protection.
Will the skin leave any residue when I remove it?
No. Our skins are made with a special pressure-activated adhesive that allows for clean removal, leaving your device looking exactly as it did before the skin was applied.
How long does shipping take?
Orders are typically processed and custom-printed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping varies by location.
Can I return my order if I change my mind?
We want you to be happy with your purchase. You can return unused, stock items within 30 days of delivery. Please note that custom-designed 'Create Your Own' items are non-refundable.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I'm ordering the right size for my device?
We recommend checking your device's model number in the settings menu or on the back of the hardware. Match this number to our product titles to ensure a perfect fit.